Rider Frequently Asked Questions
We’ve put a list of regular questions together to help you find an answer to any question you might have.
Rider Frequently Asked Questions
We’ve put a list of regular questions together to help you find an answer to any question you might have.
Inquisitive aren’t you…
It’s great that you want to find out more about UVA. We’ve compiled a list of frequently asked questions below that’ll hopefully answer your query. But if you can’t find the answer you’re looking for you can always get in touch with us through our contact page.
When registering for the App all new customers will receive the first ride for free up to the value of £10.
All customers will receive their discount code when registering for the App.
Standard saloon and Executive Cars will be standard. We will also be able to offer specialist vehicles as well to accommodate disabled access.
Destination selection on the app.
You can find out how our rides are priced on the pricing page of this website.
You can cancel your ride by choosing the cancel ride option after booking a ride.
Get in touch with the UVA UK Customer Excellence Centre by calling 0000000. The UVA UK Customer Excellence Centre offers passengers 24/7 access should any issues arise before, during, or after journeys.