About the job

  • Ownership of UVA UK Passenger and Driver Dashboard systems
  • Development of a fully resilient end to end solution with multiple failovers across Network infrastructure operations, security and resilience
  • Optimising file structures to enable global networking
  • Connectivity and integration of existing locations; establishment and set-up of new locations
  • Specification, budget management and procurement
  • Performance management and quality assurance for 3rd party partner relationships
  • Ownership of CRM responsibilities
  • Systems availability and user support service quality
  • Effective and secure onboarding and offboarding of users and training/orientation

What are the Essential Skills?

  • Advanced understanding of the rideshare, PHV and dispatch industry with common networking ports and protocols, traffic flow, system administration and common security elements
  • Experience analysing logs, network data (e.g. NetFlow), and other attack artefacts in support of incident investigations
  • Performing periodic security assessments for existing environments – this includes but not limited to applications, systems/servers, network infrastructure, database and other technologies and processes
  • A flexible and collaborative approach to working with colleagues and stakeholders
  • Great problem-solving skills
  • Experience of delivering support to a growing global user community
  • Solid procurement/budget and partner performance management skills
  • Experience in a standalone role working with third party partners
  • Knowledge of CRM software; MS certification
  • Cybersecurity experience, knowledge of vulnerability scanning solutions

 

In return, we can offer you?

  • Competitive salary
  • 25 days holiday, plus bank holidays
  • Contributory pension scheme
  • A personable and intimate team
  • Solihull based
  • Highly Responsible Role

Apply today

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